The Micron21 Data Centre is the most redundant, well-protected commercial facility in Australia.
With continuous power, cooling, physical and electronic security and a full spectrum of highly redundant data transmission and storage services, the Micron21 Data Centre is the heart of our business. The reliability, security and premium technology of the facility sets the standard for our service offerings.
Our entire infrastructure is designed to scale and accommodate all business requirements: from our global routing platform to our custom-application stack of software and highly trained engineers. We do it all, to the highest quality.
We take delivery of your equipment, unpack, configure and install it in either a dedicated staging area or an allocated space within the data centre. We provide a complete end-to-end service to make installation easier.
Access a staging room to set up and test equipment before moving it to the data centre.
Our world-class data centre infrastructure minimises power consumption for optimum efficiency. Our Emerson intelligent double conversion UPS platform has one of the highest industry efficiency of 98.5%, providing maximum reliability and highest energy savings.
A primary Emerson precision cooling chilled-water platform provides indirect integrated free cooling to deliver energy savings and complete reliability. These are combined with the use of EC fans in all CRAC units to reduce energy consumption by 25% when compared to traditional AC motors.
Your infrastructure deserves the best environment possible. Our data centre facility has secure WiFi enabled throughout the facility. Clients can make use of our executive boardroom and book the space for meetings. Relax, play games or watch TV in our communal area. Have a session within our onsite gym, or cook lunch in our fully-serviced kitchen.
The location of your server infrastructure is essential.
Securing hardware and services within a certified facility that is equally resilient and fault tolerant in operation is key to delivering maximum availability.
We use an array of security equipment, techniques, and procedures to control, monitor, and record access to the entire facility. These include:
All visitors including customers are screened and require government issued photographic identification upon entry to verify identity, and are escorted at all times when accessing rack equipment.
We provide the best physical and electronic security, power and cooling redundancy, and fire suppression. This is combined with our global DDoS Protected network–one of the most connected peered networks in Australia.
The Micron21 Data Centre is designed to ensure constant, unfaltering power. Our power supply contingencies eliminate the risk of failure and the associated data corruption or hardware damage.
Every device within the data centre is provisioned with two power inputs (A and B) or multiple power supply units (PSUs). This procedural standard ensures device continuity in the event of a single power source failure.
Each cable to a device's PSU runs from one of two independent power distribution units (PDUs) within each rack. In the unlikely event that a cable connecting to the device fails, the alternative cable maintains the power supply. Each rack's two PDUs will source electricity from one of two Uninterruptible Power Supplies (UPSs) – one from the 'A' side, and the other from the 'B' side.
Power usage is load balanced across the data centre. Each of the four IT load power feeds – feeding the two power distribution units attributed to each rack – is supplied with a dedicated uninterruptable power supply.
The four uninterruptible power supplies are split and housed within two independent power rooms. Each of these power rooms are physically independent and fire rated.
Micron21 power rooms are fed from external independent mains power connections.
In the event the external mains power source fails, each Micron21 power room is provisioned with a dedicated backup generator. Each power room generator is capable of indefinitely powering the entire Micron21 Data Centre if required.
The Micron21 Data Centre provides customers with the most redundant power infrastructure in Australia.
Our facility provides 4N Uninterruptible Power Supply (UPS) systems redundancy to each rack within the facility, with a minimum of 20 minutes battery design at full load to prevent power spikes, surges and brownouts.
In the event mains power is unavailable for more than 5 seconds, our 2N onsite continuous rated diesel generators automatically start to self-generate power indefinitely, with more than 60 hours of fuel stored on site and refuelling contracts for guaranteed fuel delivery.
Using custom designed software, our data centre engineering team can monitor all power, cooling, network and security system either on-site or remotely, to respond quickly to any situation.
Structural building design, floor ratings and infrastructure equipment mounts at Micron21 meet or exceed local building codes for lateral seismic design forces. Equipment and non-structural components, including rack cabinets, are anchored or braced to a solid structure as standard policy.
Key features of the fire detection and suppression system include:
The Micron21 Data Centre is built 585m above sea level. It does not have a basement or any areas that allow water to be captured. All equipment on ground level is built on raised flooring and the building is positioned at the top end of a sloped court. Additionally:
Devices are housed in carefully monitored, climate-controlled environments. We adopt a 'hot aisle, cold aisle' methodology to ensure devices remain cool while secured in our purpose-built Emmerson Racks.
Each rack is supported with XDP top-of-rack cooling. XDP units provide enough power to cool the load of up to four racks simultaneously.
Every four top-of-rack air conditioners are supplied by four independent cooling sources to ensure a constant flow of refrigerated gas.
Each of the independent cooling sources is linked to buffer tanks containing 10,000 litres of continuously chilled water. The water temperature is maintained by two independent industrial-strength chillers.
During cooler weather periods, our innovative climate control system sources and processes naturally cold air from the outside atmosphere. The industrial chillers facilitate the process using only their radiators instead of electric compressors to ensure reliable cooling infrastructure that is optimised for environmental sustainability.
Tertiary condensers are mounted on the roof of the data centre as an additional cooling measure. The condensers supply in-row cooling appliances every four racks, to ensure cooling is maintained in the unlikely event that any or all of the top-of-rack cooling systems go offline.
The Micron21 Data Centre houses the most redundant data centre cooling system in Australia. Completely Tier IV certified, we provide a robust HVAC system for stable airflow, temperature and humidity, with 3N redundancy across the entire facility.
We provide redundancy for cooling across two different forms of cooling technology: chilled water and Direction Expansion Air Conditioning.
Our primary chilled water system is a complete 2N design, containing two fully redundant chillers, four circulation pumps and two 10,000 litre thermal storage buffer tanks to provide continuous cooling capacity to the data centre at all times.
The entire chilled water cooling system, including all pumps and CRAC units, is fully UPS protected. This ensures continuous cooling at all times, even if mains or generator power is not available.
In the event our fully redundant 2N primary chilled water cooling technology fails, we have 12 fully independent Direction Expansion Air Conditioning units located on our roof to independently cool our data centre. Each mission-critical cooling infrastructure system is backed up by its own dedicated power generation system.
With a guaranteed cooling capacity with redundancy to each rack within our data centre, Micron21 has massive amounts of available cooling to support the highest possible density of IT technology.
Our data centre support staff engineers provide technical, logistical escort support for customers: 24 hours a day, 7 days a week. Highly trained and experienced data centre technicians can provide assistance for remote management, custom installations and equipment troubleshooting.
As a Micron21 customer you have direct access to our support teams who provide remote smart hands support, technical advice, engineering, troubleshooting, project management, equipment relocations, installations and onsite hardware and software maintenance. Providing a complete managed service for seamless IT operations.