Privacy Policy

Scope

This Privacy Policy governs the use of all products and services (collectively, the “Services”) offered by Micron 21 Data Centre Pty Ltd, its parent company Micron 21 Pty Ltd, and their affiliates and subsidiaries (“Micron21”) to its customers (“Customer”). Micron21 may modify this Policy at any time without notice, whereby the current version will be available on our Micron21 website (www.micron21.com) at all times.

This website is owned and operated by Micron21 and will be referred to as "We", "our" and "us" in this Internet Privacy Policy. By using this site, you agree to the Internet Privacy Policy of this website ("the website"), which is set out on this website page. The Internet Privacy Policy relates to the collection and use of personal information you may supply to us through your conduct on the website.

Policy

We reserve the right, at our discretion, to modify or remove portions of this Internet Privacy Policy at any time. This Internet Privacy Policy is in addition to any other terms and conditions available on the website. We recognise the importance of protecting the privacy of information collected about visitors to our website(s), in particular, information that is capable of identifying an individual ("personal information"). This Internet Privacy Policy governs the manner in which your personal information, obtained through the website, will be dealt with. This Internet Privacy Policy should be reviewed periodically so that you are updated on any changes. We welcome your comments and feedback.

Personal Information

  1. Personal information about visitors to our site is collected only when knowingly and voluntarily submitted. For example, we may need to collect such information to provide you with further services or to answer or forward any requests or enquiries. It is our intention that this policy will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in Australia.
  2. Personal information that visitors submit to our site is used only for the purpose for which it is submitted or for such other secondary purposes that are related to the primary purpose, unless we disclose other uses in this Internet Privacy Policy or at the time of collection. Copies of correspondence sent from the website, that may contain personal information, are stored as archives for record-keeping and back-up purposes only.
  3. As part of registering with us, we collect personal information about you, in order for you to take full advantage of our services. To do this it may be necessary for you to provide additional information to us as detailed below.
  4. Registration is completely optional. Registration may include submitting your name, email address, residential address, telephone numbers, and options on receiving updates, promotional materials and other information. You may access this information at any time by logging in and accessing your account.
  5. Credit Card details are only stored for the processing of payment and will be deleted once payment is processed.

Use of Information

  1. Apart from where you have consented or disclosure is necessary to achieve the purpose for which it was submitted, personal information may be disclosed in special situations where we have reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users, or anyone else who could be harmed by such activities. Also, we may disclose personal information when we believe in good faith that the law requires disclosure.
  2. We may engage third parties to provide you with goods or services on our behalf. In that circumstance, we may disclose your personal information to those third parties in order to meet your request for goods or services.

Security

  1. We strive to ensure the security, integrity and privacy of personal information submitted to our sites, and we review and update our security measures in light of current technologies. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure.
  2. However, we will endeavor to take all reasonable steps to protect the personal information you may transmit to us or from our online products and services. Once we do receive your transmission, we will also make our best efforts to ensure its security on our systems.
  3. In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to your personal information.

Collecting Information from Users

  1. Our web servers gather your IP address to assist with the diagnosis of problems or support issues with our services. Again, information is gathered in aggregate only and cannot be traced to an individual user.
  2. We use cookies to provide you with a better experience. These cookies allow us to increase your security by storing your session ID ,and are a way of monitoring single user access. This aggregate, non-personal information is collated and provided to us to assist in analysing usage of the site.

Access to Information

  1. We will endeavour to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. If, at any time, you discover that information held about you is incorrect, you may contact us to have the information corrected.
  2. In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us.
  3. When a domain name is registered, certain information is collected for use on the WHOIS service. The WHOIS service allows internet users to query a domain name to find out the identity and contact details of the registrant. The public WHOIS service is a standard feature of domain name systems around the world. Please see auDA's WHOIS policy at https://www.auda.org.au/whois which sets out auDA's guidelines on the collection, disclosure and use of WHOIS data.

Information pertaining to PCI DSS Level 1 – Physical Identification Requirements

  1. All government issued identification collected is stored and kept within processes outlined within the PCI DDS Level 1 policies and procedures policy. Micron21 holds ultimate responsibility of any collected and stored information.

Problems or questions

  1. If we become aware of any ongoing concerns or problems with our web sites, we will take these issues seriously and work to address these concerns. If you have any further queries relating to our Privacy Policy, or you have a problem or complaint, please contact us.
  2. For more information about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioner's web site; https://www.privacy.gov.au
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