We believe that Managed IT Services should be exactly that – fully managed!
The Micron21 approach to managed service is dedicated and comprehensive. Our offerings are designed to completely remove the complication of IT management.
Whether that involves taking full responsibility for entire infrastructure or tailoring a custom approach to meet specific business needs, we have the service capability and the expertise. We handle every aspect of enterprise grade IT operation: development, DDoS protection, network, wireless, dedicated physical, cloud, backup, firewall, and load balancing.
Our expertise is at your disposal. With less investment into the time and resources required to manage IT needs, your organisation can focus more intensely on achieving business outcomes.
Whether you require innovation or risk elimination, we can meet your needs. Whether your business needs reliability or scalability, we will accommodate. We dedicate resources to deliver a solution that eliminates instability, worry and hassle.
That dedication extends from our solutions to our service. We call this Ultimate Support. Micron21 proudly adopts a concierge approach to Managed IT Services. Whenever you need to tap into the necessary skills of our practiced experts, you can. Night or day, from anywhere in the world.
Proactive Monitoring: We keep an eye on your services around the clock and act on any events.
Total Cover: This plan encompasses all of your services with Micron21’s most comprehensive level of support.
Save You Time and Money: Our technicians are experts across a vast range of cloud products and are also backed by our senior specialists. This saves you from running around or employing your own small IT army.
Regular Patching and Maintenance: We will sit with you to create a maintenance schedule around your business’ operations and design a backup plan to best protect your data.
Monthly Reports: We’ll provide a monthly report to keep you fully informed of any issues and service suggestions. You’ll also enjoy access to our reporting tools if you would like to create adhoc reports when you like.