Restoring a file or cPanel account with Acronis

All Micron21 Shared Web Hosting and Reseller Web Hosting plans come with Acronis backups included. Acronis can be used to recover individual files or entire cPanel accounts.


  1. Log into your cPanel account.
  2. Under the Files header, select Acronis Backup. This will show you a list of available backups you can restore from.
    Click here to show the screenshot

  3. Select the backup you want to restore from.
    Click here to show the screenshot

  4. Once you have selected your backup point, Acronis will take a little time to load it. Depending on the size of your cPanel account, this could take some time.
  5. Once the backup has loaded, you will be able to select from two options to recover the entire account:
    1. Export the account: This option will allow you to download a copy of your cPanel account from the cPanel File Manager. Please note that you will need to have sufficient disk space available in your cPanel account to use this option.
    2. Recover the account: This will restore the entire account to the server. You will have the options to skip recovering the databases or skip the account's home directory (files).
      Click here to show the screenshot

  6. You can also recover individual files by selecting the "Files" option under "Types". This will load the file listing of your selected backup point, which you may navigate to select which file or folder you wish to recover. You can select what you want to recover by ticking the box next to the file or folder.
    You may recover files and folders back to their original location, or download them to your computer. If you chose to recover the files to their original location, you will be prompted to keep or delete any files that were created since the backup was taken.
  7. You can also recover specific mailboxes by selecting the "Mailboxes" option under "Types".
    To recover an entire mailbox, select the mailbox using ticking the box next to the mailbox you want to recover and click on "Recover".

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