Set up a Hosted Exchange mailbox in Outlook for iOS


This guide provides the steps required to add your Micron21 Hosted Exchange (premium) account to Outlook on your iOS device. For Micron21 Hosted Exchange (basic) accounts you can access your mailbox via Hosted Exchange Web Access.


You will need to have your domain DNS zone configured to work with Hosted Exchange.


  1. Open the Outlook for iOS app and tap Get Started if it's your first time. Otherwise, open the Menu in the upper left corner.
  2. Tap Settings > Add Account > Add Email Account.

  3. Enter your email address, then tap Add Account.

  4. Tap Exchange.

  5. Enter your company email address and password to automatically configure your account. Tap Sign In.

If automatic configuration fails, tap Continue, then enter the following settings manually then tap Next when finished:

  • Server name:

  • Username: Your email address

  • Password: The password for your email account

Can't find what you're looking for?

Create or manage support tickets directly with Micron21

You will need to register a new account if this is the first time lodging a ticket.

If you have previous lodged a ticket either online, email or over the phone you will already have an account. Please reset your password, if you have not logged into the support portal before.

Lodge a ticket Manage existing tickets

Need to send us information securely? Use our Escrow service here

Need more advanced support?

Micron21 provides a comprehensive approach to customer care that starts with a base 24/7 support that is included free with every service we offer - there are no charges to enjoy a basic level of support with Micron21 and you are not restricted in how you contact us to receive assistance any time of day or night.

For those who require more advanced support though, our Customer Care plans and Ad-Hoc support are designed to completely remove the complexity of IT management - from taking full responsibility for your entire infrastructure or tailoring a custom approach, we have the capability and know-how.


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