Updating your WordPress password via phpMyAdmin

Overview:

This guide explains how to reset your WordPress password using the phpMyAdmin tool in cPanel. Familiarity with SQL services is recommended.

Prerequisites:

Before you start, make sure to take a backup of your MySQL database to ensure you can revert any changes if needed.


Method:

  1. Navigate to your cPanel-hosted service.

  2. Locate your WordPress database name in the "wp-config.php" file. The file will be stored in your WordPress installation directory.

    1. In the "wp-config.php" file, under "name of the database for WordPress", you will see the function calling your database name which will read: "define( 'DB_NAME', 'Database_Name' );".

  3. Click the "phpMyAdmin" tool under the “databases” category.

  4. Expand the database associated with your WordPress website, (e.g. USER_WP123).

  5. Find the "_users" table.  It will have a prefix that would have been defined during the WordPress installation. Click to open the table.

  6. Identify the user you want to change the password for. (Usually, the "admin" user is found under the "user_nicename" column). 

  7. Select “Edit” on the required user.

  8. Find the "user_pass" row and select "MD5" in the drop-down list under the "Function" column.

  9. Enter your new password in the "Value" field.

  10. At the bottom of the page, make sure the drop down menus state "Save" and "Go back to previous page", then click "Go" in the same box.

  11. Test the updated credentials at YOURDOMAIN.COM/wp-login.


Note:

If you're not comfortable following these steps, don't worry! You can always reach out to our Micron21 Support team to help you reset your password. We'll be happy to assist you and the service will be charged at our standard ad-hoc rate.

Can't find what you're looking for?

Create or manage support tickets directly with Micron21

You will need to register a new account if this is the first time lodging a ticket.

If you have previous lodged a ticket either online, email or over the phone you will already have an account. Please reset your password, if you have not logged into the support portal before.

Lodge a ticket Manage existing tickets

Need to send us information securely? Use our Escrow service here

Need more advanced support?

Micron21 provides a comprehensive approach to customer care that starts with a base 24/7 support that is included free with every service we offer - there are no charges to enjoy a basic level of support with Micron21 and you are not restricted in how you contact us to receive assistance any time of day or night.

For those who require more advanced support though, our Customer Care plans and Ad-Hoc support are designed to completely remove the complexity of IT management - from taking full responsibility for your entire infrastructure or tailoring a custom approach, we have the capability and know-how.

 

If you've organised remote assistance from Micron21, click here to connect

Sign up for the Micron21 Newsletter