Notification: Upcoming scheduled maintenance for Cloud Web Hosting platforms

Please be advised that over the coming weeks we will be performing scheduled maintenance across our Cloud Web Hosting platforms.

As part of the maintenance, the affected servers will be taken through a controlled maintenance process and rebooted. This may result in temporary unavailability or degraded service for websites, email, and other services hosted on the affected server. This work is part of our ongoing maintenance program for the Cloud Web Hosting platform. Regular maintenance is necessary to ensure the continued security, stability, reliability and supportability of the infrastructure hosting your services.

We will be reaching out to customers who will be affected by this separately with more specific information about the dates and times for the maintenance work.

What to expect

As part of the maintenance, the affected servers will be taken through a controlled maintenance process and rebooted. This may result in temporary unavailability or degraded service for websites, email, and other services hosted on the affected server.

We anticipate that the service impact will be approximately four hours, although the exact duration may vary depending on the work required and the time taken to complete post-maintenance checks.

The wider maintenance window will run from 11:00 PM to 5:00 AM to provide our engineers with sufficient time to complete the work, monitor the server during the process, and verify that services are operating normally afterwards.

Why is this maintenance required?

This work is part of our ongoing maintenance program for the Cloud Web Hosting platform. Regular maintenance is necessary to ensure the continued security, stability, reliability and supportability of the infrastructure hosting your services.

If you have any questions about the maintenance, please contact our support team.

Kind Regards,

The Micron21 Support Team