Creating a new cPanel account in WHM


WHM is the account manager for cPanel, you can create new cPanel services manage and monitor the resources of each account, bill clients separately.


You have a WHM Reseller hosting service.
You have a package created that will not exceed your resource limits, particularly disk space, and that there is enough space for the new cPanel account.
You can create a new package following our guide.


  1. Log into your WHM account.

  2. In the "Account Functions" section, click on the "Create a New Account" tool.

  3. Fill out the details for your new cPanel account:

    • Domain: The domain you wish to use for this account.

    • Username: The name of the account you are creating. This is auto-filled by the server. We suggest you leave this as-is.

    • Password/Re-type Password: The password for this account. We highly recommend using the "Generate" button to the right of the password field to create a secure random password. 

    • Email: The email address the server will send alerts related to this account to.

    • Choose a Package: Select a package for this account. This will be the package you created in the first part of this article.

  4. If the cPanel account is only for website hosting and not for emails, select the "Remote Mail Exchanger" option under "Mail Routing Settings". This will route the mail for this domain to an external server.

  5.  Scroll to the bottom of the page and click the blue "Create" button.

Can't find what you're looking for?

Create or manage support tickets directly with Micron21

You will need to register a new account if this is the first time lodging a ticket.

If you have previous lodged a ticket either online, email or over the phone you will already have an account. Please reset your password, if you have not logged into the support portal before.

Lodge a ticket Manage existing tickets

Need to send us information securely? Use our Escrow service here

Need more advanced support?

Micron21 provides a comprehensive approach to customer care that starts with a base 24/7 support that is included free with every service we offer - there are no charges to enjoy a basic level of support with Micron21 and you are not restricted in how you contact us to receive assistance any time of day or night.

For those who require more advanced support though, our Customer Care plans and Ad-Hoc support are designed to completely remove the complexity of IT management - from taking full responsibility for your entire infrastructure or tailoring a custom approach, we have the capability and know-how.


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