Managing incoming spam emails in cPanel

Overview:

To improve spam filtering in cPanel, you can use the "Spam Filters" tool to create stricter rules for incoming mail. This can help to reduce the amount of spam that reaches your inbox and automatically delete or move it to a spam mailbox. 

Method:

  1. Log into your cPanel shared web hosting account.

  2. In the "Mail" section, click on the "Spam Filters" tool.

  3. Scroll down to the "Spam Score Threshold" section. This is where you can adjust the threshold for what cPanel considers to be spam. By default, it is set to 5.0.

  4. Adjust the threshold to your desired level. Keep in mind that a lower threshold will result in more emails being flagged as spam, while a higher threshold will result in fewer emails being flagged as spam.

  5. Click on the "Save" button to apply your changes.


You can also create custom rules under "Manage user filters" by clicking on the "Create a new user filter" button. This will allow you to block or mark specific email addresses or domains as spam.

It's important to note that even with a higher threshold, some spam may still slip through, so it's a good idea to regularly check your spam folder and mark any legitimate emails as "Not Spam" to improve the accuracy of your spam filter over time.

Can't find what you're looking for?

Create or manage support tickets directly with Micron21

You will need to register a new account if this is the first time lodging a ticket.

If you have previous lodged a ticket either online, email or over the phone you will already have an account. Please reset your password, if you have not logged into the support portal before.

Lodge a ticket Manage existing tickets

Need to send us information securely? Use our Escrow service here

Need more advanced support?

Micron21 provides a comprehensive approach to customer care that starts with a base 24/7 support that is included free with every service we offer - there are no charges to enjoy a basic level of support with Micron21 and you are not restricted in how you contact us to receive assistance any time of day or night.

For those who require more advanced support though, our Customer Care plans and Ad-Hoc support are designed to completely remove the complexity of IT management - from taking full responsibility for your entire infrastructure or tailoring a custom approach, we have the capability and know-how.

 

If you've organised remote assistance from Micron21, click here to connect

Sign up for the Micron21 Newsletter